We strive to ensure a smooth and efficient pickup and delivery process for all customers.
Pickup
Pickup is available during business hours once your order is ready. Customers may pick up eligible items directly from our location.
Austin Delivery
Local furniture delivery is available within our approved service area in the greater Austin area. Standard local delivery typically takes 3–7 business days, depending on your location, scheduling availability, and the type of delivery service selected.
Delivery fees are based on the level of service required, item size, delivery access, and distance from our location. Delivery options include:
Curbside / Driveway Delivery — $99
Delivery to your driveway, garage, porch, or covered area. Furniture remains packaged.
This option does not include in-home placement, unwrapping, assembly, setup, or packaging removal.
Room of Choice Delivery
First Floor — $149
Second Floor / Multi-Level Homes — $199
Delivery inside the home and placed in your room of choice. Furniture remains wrapped and is not assembled, configured, or set up.
White Glove + Assembly
First Floor — $199
Second Floor / Multi-Level Homes — $249
Includes:
- Full unwrapping
- Assembly/setup
- Sectional configuration and final placement
- Packaging removal
Additional Delivery Notes
Additional charges may apply for unusually difficult access, oversized items, tight stairways, elevators, long carries, limited parking, or other delivery conditions requiring extra time or labor.
Delivery teams do not install anti-tip hardware, wall-mounted items, or anything that permanently alters the home.
For deliveries outside our standard local delivery area, delivery fees will be calculated based on distance and service requirements. Expedited delivery may be available for an additional fee when scheduling allows.
